Acceptable Use Policy

Last updated: 13 November 2025

Contact: support@fitlyst.com

1. Be lawful and safe

Do not use Fitlyst for anything illegal, harmful, or that risks user safety.

2. Prohibited content & behaviour

Strictly Prohibited:

  • Hate, harassment, sexual content involving minors, or explicit violent content.
  • Medical claims, diagnoses, or "guaranteed results."
  • Dangerous or unsafe training practices.
  • IP infringement (unlicensed images, pirated materials).
  • Fraud, misrepresentation of qualifications, or attempts to bypass platform fees.
  • Data scraping, reverse engineering, or interfering with the service.
  • Off-platform steering if prohibited by the plan or context (respect plan rules).
  • Payment or payout abuse, money laundering, or sanctions violations.

3. Trainer responsibilities

Professional Standards:

  • Provide accurate qualifications, insurance (where required), and lawful services.
  • Maintain safe environments and appropriate supervision.
  • Honour published policies (cancellations, refunds) and consumer protection laws.

4. Enforcement

We may remove content, suspend, or terminate accounts for violations. Illegal content may be reported to authorities.

Enforcement Actions:

  • Warning: First-time minor violations
  • Content Removal: Inappropriate posts or profiles
  • Account Suspension: Temporary restriction (7-30 days)
  • Account Termination: Permanent ban for serious violations
  • Legal Action: For illegal activities or significant harm

5. Reporting

Report violations or safety concerns to support@fitlyst.com

How to Report Issues

2
Include: User profile, specific content, date/time, screenshots if relevant
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Response: We'll investigate within 24-48 hours and take appropriate action

Questions about this policy?

Contact us at support@fitlyst.com

This policy is part of our Terms of Service and subject to the same governing law and dispute resolution procedures.

Acceptable Use Policy | Fitlyst